Home › Forums › Stripe Payments Plugin › Subscriber coming up as past_due can't update card details › Reply To: Subscriber coming up as past_due can't update card details
August 11, 2020 at 3:39 am
#3151
Updates need to be done before expiry. Normally, Stripe will handle the updating of cards automatically (where possible). If the update wasn’t done in time and Stripe tried it a few times to charge and those attempts failed (it is in a process to be cancelled). Hit the cancel button for it to completely end that process and then request the user to go and do a checkout for a new subscription from your site (with the new card).