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August 11, 2020 at 3:39 am #3151
Updates need to be done before expiry. Normally, Stripe will handle the updating of cards automatically (where possible). If the update wasn’t done in time and Stripe tried it a few times to charge and those attempts failed (it is in a process to be cancelled). Hit the cancel button for it to completely end that process and then request the user to go and do a checkout for a new subscription from your site (with the new card).