• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Stripe Plugins

Stripe payment plugins for your WordPress site

  • Home
  • Documentation
  • Addons
  • Login
    • Sign In
    • Edit Profile
    • My Downloads
  • Support
    • Support Forum
    • Forum Search
    • Forum Login
    • Forum Registration
  • Contact Us
  • Show Search
Hide Search
You are here: Home / Replies /

Reply To: Webhooks won't save

· ·

Home › Forums › Stripe Payments Plugin › Webhooks won't save › Reply To: Webhooks won't save

August 11, 2020 at 3:31 am #3150

Admin
Keymaster

That is not normal behavior. Please do the following checks one by one:

#1) Do this and only keep the Stripe payments and Stripe Subscriptions addon active:

Test for Plugin and Theme Conflict Before Posting an Issue or a Bug

#2) Go to the settings menu of the Stripe payments plugin and enter both the Live and Sandbox API keys. Save it. Go back to the settings page to reload the page and check if those API key values are in there (meaning those are properly saved in your site)

#3) Go to the Settings -> Subscriptions tab and then use the “Clear Cache” button (if it is available). Also use the “Delete Webhook” (if the button is there). This is to make sure everything is clean.

#4) Go back to the Settings -> Subscriptions tab and try to create new webhooks.

Can you see the webhooks being created correctly there?

Primary Sidebar

Search

Featured Addons and Extensions

  • Subscription Payments Addon
  • Additional Custom Fields
  • Secure Downloads Addon
  • Apple Pay and Google Pay

Addon Bundle

Stripe Payments Addon Bundle

Support Links

  • Support Forum
  • Forum Registration

Copyright © 2021 | Stripe Plugins | A member of the Tips and Tricks HQ family.