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May 11, 2020 at 2:17 am #2925
Thank you. I checked the log data for the last couple of days and I don’t see any email that was sent to buyer after a failed transaction.
You can search for the following text in the log file that shows when our plugin executed the sending of email notification to the buyer. Those come after a successful transactions.
Notification email sent to buyer
Did you see your buyer get an email after a failed transaction in the last couple of days?