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January 27, 2021 at 1:27 am
#3573
Admin
Keymaster
Most like the webhooks got deleted on your site. Check the “Setting Up the Stripe Webhooks” section from the following documentation and make sure the webhooks are setup:
You may need to delete, empty the cached, then re-create the webhooks. Try a test after that.
Also, enable the debug logging feature so you can see if the plugin is receiving the notification from Stripe after a subscription is charged:
Using the Debug Log to Solve Transaction Related Issues on a Site