Stripe Payments Subscriptions Addon makes one order to 5 orders

Tagged: Subscriptions Addon

This topic has 5 replies, 3 voices, and was last updated 3 years, 10 months ago by azucar.

Viewing 6 posts - 1 through 6 (of 6 total)

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January 12, 2021 at 12:19 pm #3521

azucar
Participant

HI ,

I use “Stripe Payments Subscriptions Addon”
One order of subscription makes 5 orders . I don’t understand ,please help me.

Here is results by just one order.
=
2020年12月29日, 10:05 PM subscription test 2(10/monthe) [email protected] Active
sub_If1wxcNAsx2UqM | View Details
2020年12月29日, 10:04 PM subscription test 2(10/monthe) [email protected] Active
sub_If1wPS9pmv6MdR | View Details
2020年12月29日, 10:04 PM subscription test 2(10/monthe) [email protected] Active
sub_If1wn8G816Y8Ti | View Details
2020年12月29日, 10:04 PM subscription test 2(10/monthe) [email protected] Active
sub_If1w5RbmKoYHXX | View Details
2020年12月29日, 10:04 PM subscription test 2(10/monthe)
==

January 13, 2021 at 1:06 am #3525

Admin
Keymaster

Very strange.

#1) Please enable the debug logging feature so we can see if there is any clues in the log file:

Using the Debug Log to Solve Transaction Related Issues on a Site

#2) Next, do the following test also. To make sure there isn’t another plugin that is causing the request to be submitted multiple times on this site:

Test for Plugin and Theme Conflict Before Posting an Issue or a Bug

#3) Then do a test transaction and let me know what you see.

January 14, 2021 at 11:23 am #3533

azucar
Participant

HI .I change to default theme and stop other plugin ,result below .
I tried two order .One order make 5 subscription.
[01/14/2021 11:21:36 AM] – [Sub] Starting pre-subscription process.
[01/14/2021 11:21:38 AM] – [Sub] Pre-subscription completed for plan “1156” (subscription test 2(10/monthe))
[01/14/2021 11:21:38 AM] – [Sub] Starting pre-subscription process.
[01/14/2021 11:21:38 AM] – [Sub] Webhook signature successfully checked.
[01/14/2021 11:21:38 AM] – [Sub] Processing “invoice.payment_succeeded” hook.
[01/14/2021 11:21:38 AM] – [Sub] Searching for subscription sub_Ikzt9MyTz1jueU
[01/14/2021 11:21:38 AM] – [Sub] Subscription found: 1214. Updating data.
[01/14/2021 11:21:38 AM] – [Sub] Event data updated.
[01/14/2021 11:21:38 AM] – [Sub] Plan has duration set. Checking if enough payments have been made to end the plan.
[01/14/2021 11:21:38 AM] – [Sub] Duration: 12, payments pade: 1
[01/14/2021 11:21:38 AM] – [Sub] Subscription is not expired yet. Number of payments left: 11
[01/14/2021 11:21:40 AM] – [Sub] Pre-subscription completed for plan “1156” (subscription test 2(10/monthe))
[01/14/2021 11:21:41 AM] – [Sub] Starting pre-subscription process.
[01/14/2021 11:21:41 AM] – [Sub] Webhook signature successfully checked.
[01/14/2021 11:21:41 AM] – [Sub] Processing “invoice.payment_succeeded” hook.
[01/14/2021 11:21:41 AM] – [Sub] Searching for subscription sub_Ikztrjx0dKKuAI
[01/14/2021 11:21:41 AM] – [Sub] Subscription found: 1215. Updating data.
[01/14/2021 11:21:41 AM] – [Sub] Event data updated.
[01/14/2021 11:21:41 AM] – [Sub] Plan has duration set. Checking if enough payments have been made to end the plan.
[01/14/2021 11:21:41 AM] – [Sub] Duration: 12, payments pade: 1
[01/14/2021 11:21:41 AM] – [Sub] Subscription is not expired yet. Number of payments left: 11
[01/14/2021 11:21:43 AM] – [Sub] Pre-subscription completed for plan “1156” (subscription test 2(10/monthe))
[01/14/2021 11:21:43 AM] – [Sub] Starting pre-subscription process.
[01/14/2021 11:21:44 AM] – [Sub] Webhook signature successfully checked.
[01/14/2021 11:21:44 AM] – [Sub] Processing “invoice.payment_succeeded” hook.
[01/14/2021 11:21:44 AM] – [Sub] Searching for subscription sub_IkztC8Yn07MuNI
[01/14/2021 11:21:44 AM] – [Sub] Subscription found: 1216. Updating data.
[01/14/2021 11:21:44 AM] – [Sub] Event data updated.
[01/14/2021 11:21:44 AM] – [Sub] Plan has duration set. Checking if enough payments have been made to end the plan.
[01/14/2021 11:21:44 AM] – [Sub] Duration: 12, payments pade: 1
[01/14/2021 11:21:44 AM] – [Sub] Subscription is not expired yet. Number of payments left: 11
[01/14/2021 11:21:45 AM] – [Sub] Pre-subscription completed for plan “1156” (subscription test 2(10/monthe))
[01/14/2021 11:21:46 AM] – [Sub] Starting pre-subscription process.
[01/14/2021 11:21:46 AM] – [Sub] Webhook signature successfully checked.
[01/14/2021 11:21:46 AM] – [Sub] Processing “invoice.payment_succeeded” hook.
[01/14/2021 11:21:46 AM] – [Sub] Searching for subscription sub_IkztEhxeJj4e8e
[01/14/2021 11:21:46 AM] – [Sub] Subscription found: 1217. Updating data.
[01/14/2021 11:21:46 AM] – [Sub] Event data updated.
[01/14/2021 11:21:46 AM] – [Sub] Plan has duration set. Checking if enough payments have been made to end the plan.
[01/14/2021 11:21:46 AM] – [Sub] Duration: 12, payments pade: 1
[01/14/2021 11:21:46 AM] – [Sub] Subscription is not expired yet. Number of payments left: 11
[01/14/2021 11:21:50 AM] – [Sub] Webhook signature successfully checked.
[01/14/2021 11:21:50 AM] – [Sub] Processing “invoice.payment_succeeded” hook.
[01/14/2021 11:21:50 AM] – [Sub] Searching for subscription sub_Ikztv7jEncrUvU
[01/14/2021 11:21:50 AM] – [Sub] Subscription found: 1218. Updating data.
[01/14/2021 11:21:50 AM] – [Sub] Event data updated.
[01/14/2021 11:21:50 AM] – [Sub] Plan has duration set. Checking if enough payments have been made to end the plan.
[01/14/2021 11:21:50 AM] – [Sub] Duration: 12, payments pade: 1
[01/14/2021 11:21:50 AM] – [Sub] Subscription is not expired yet. Number of payments left: 11
[01/14/2021 11:21:50 AM] – [Sub] Pre-subscription completed for plan “1156” (subscription test 2(10/monthe))
[01/14/2021 11:21:50 AM] – Payment processing started.
[01/14/2021 11:21:50 AM] – Got product ID: 1140
[01/14/2021 11:21:50 AM] – Firing asp_ng_process_ipn_product_item_override filter.
[01/14/2021 11:21:50 AM] – [Sub] Overriding product item.
[01/14/2021 11:21:50 AM] – Firing asp_ng_process_ipn_payment_data_item_override filter.
[01/14/2021 11:21:50 AM] – [Sub] Overriding payment data.
[01/14/2021 11:21:50 AM] – The transaction ID of this notification is: sub_Ikztv7jEncrUvU
[01/14/2021 11:21:50 AM] – Constructing checkout result and order data.
[01/14/2021 11:21:50 AM] – Firing asp_ng_payment_completed filter.
[01/14/2021 11:21:51 AM] – Firing asp_ng_payment_completed_update_pi filter.
[01/14/2021 11:21:51 AM] – Firing asp_stripe_payment_completed action.
[01/14/2021 11:21:51 AM] – Notification email sent to buyer: xxxxx, from email address used: xxxxx
[01/14/2021 11:21:51 AM] – Notification email sent to seller: xxxx, from email address used: xxxxx
[01/14/2021 11:21:51 AM] – Payment has been processed successfully.

January 16, 2021 at 1:08 am #3541

Admin
Keymaster

We will check your full setup. I have sent you an email for this.

January 21, 2021 at 11:40 am #3545

alexanderfoxc
Participant

Hi and thank you for your report.

The reason why 5 or 6 subs were created is because of the minimum amount in JPY. It is around 50-60 JPY (depends on the JPY/USD exchange rate, should be 0.5 USD minimum), but your test plan was for 10 JPY. So instead of showing an error that the amount is below minimum, Stripe kept creating subscriptions until minimum amount is reached – e.g. 5-6 subs x 10 JPY = 50-60 JPY, which is the minimum amount.

I have created a new TEST mode plan, but made the price 100 JPY and now it’s working fine, please check yourself.

We will add the error message when creating a plan if the amount is below minimum.

Apologies for the inconveniences you had to face due to this and thank you very much for reporting it.

January 22, 2021 at 12:02 am #3547

azucar
Participant

Thank a lot .
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