• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

  • Home
  • Documentation
  • Addons
  • Login
    • Sign In
    • Edit Profile
    • Terms & Conditions
    • My Downloads
    • License Key
  • Support
    • Support Forum
    • Forum Search
    • Forum Login
    • Forum Registration
    • Email Support for Customers
  • Contact Us
  • Show Search
Hide Search
You are here: Home / Replies /

Reply To: Checkout phone field

· ·

Home › Forums › Stripe Payments Plugin › Checkout phone field › Reply To: Checkout phone field

June 13, 2020 at 11:05 am #2994
kenny
Participant

Hi,
Thank you for your answer.
Yes we are using the new API’s

The current issue is that the custom field provided by the plugin in “Advance Setting” is not pass on to stripe.
We only need the phone so we using the default custom field in “Advance Settings”

We have other integrations and when we pull data from Stripe we are missing the custom field in this case with the customer phone number.

When checking the webhook there is not custom field with data on the API call when the user is created.
The only custom_fields is under “invoice_settings” and is null
“custom_fields”: null

So there is no way to retrieve the Phone from the customer and in is not showing in Stripe Dashboard.

Thank you.

Primary Sidebar

Featured Addons and Extensions

  • Subscription Payments Addon
  • Additional Custom Fields
  • Secure Downloads Addon
  • Apple Pay, Google Pay, Afterpay

Addon Bundle

Stripe Payments Addon Bundle

A Simple & Lightweight Plugin

Our Philosophy with the Plugin

Support Links

  • Support Forum
  • Support Contact

Search

Copyright © 2025 | Stripe Plugins | A member of the Tips and Tricks HQ family.