• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

  • Home
  • Documentation
  • Addons
  • Login
    • Sign In
    • Edit Profile
    • Terms & Conditions
    • My Downloads
    • License Key
  • Support
    • Support Forum
    • Forum Search
    • Forum Login
    • Forum Registration
    • Email Support for Customers
  • Contact Us
  • Show Search
Hide Search
You are here: Home / Replies /

Reply To: Email Receipts Sent on failed payment

· ·

Home › Forums › Stripe Payments Plugin › Email Receipts Sent on failed payment › Reply To: Email Receipts Sent on failed payment

May 14, 2020 at 1:34 am #2932
Admin
Keymaster

Thank you. The log file shows the transaction was successful. What was the indication that the transaction failed?

Also, it looks like it had a discount coupon applied. The subscription discount is a new feature and the subscription discount had a bug a couple of weeks ago. Can you please make sure to check your plugins menu and upgrade the subscription addon (if you see an upgrade option). Also, make sure the Stripe plugin is using the latest version.

Primary Sidebar

Featured Addons and Extensions

  • Subscription Payments Addon
  • Additional Custom Fields
  • Secure Downloads Addon
  • Apple Pay, Google Pay, Afterpay

Addon Bundle

Stripe Payments Addon Bundle

A Simple & Lightweight Plugin

Our Philosophy with the Plugin

Support Links

  • Support Forum
  • Support Contact

Search

Copyright © 2025 | Stripe Plugins | A member of the Tips and Tricks HQ family.