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Reply To: Email Receipts Sent on failed payment

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Home › Forums › Stripe Payments Plugin › Email Receipts Sent on failed payment › Reply To: Email Receipts Sent on failed payment

May 11, 2020 at 2:17 am #2925
Admin
Keymaster

Thank you. I checked the log data for the last couple of days and I don’t see any email that was sent to buyer after a failed transaction.

You can search for the following text in the log file that shows when our plugin executed the sending of email notification to the buyer. Those come after a successful transactions.


Notification email sent to buyer

Did you see your buyer get an email after a failed transaction in the last couple of days?

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