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Reply To: Card used to create subscription fails

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Home › Forums › Stripe Payments Plugin › Card used to create subscription fails › Reply To: Card used to create subscription fails

November 13, 2019 at 10:34 am #2464
SimplyFixIt
Participant

No. There have been 2 cases this week. In the first the card was declined for lack of funds. The second case was a “Do not honor” message.

The subscription was created. The invoice was finalized but the payment failed.The invoice was kept “alive” for 24 hours and I was able to manually retry collecting payment in the Stripe dashboard during this time, but after 24 hours the invoice was voided and the subscription in my wordpress dashboard was changed to “Incomplete_expired”

All that is good. Except for the fact that the customer was taken to the Subscription was created page, so they think they have a subscription with me.

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