Coupon Code Makes Weird First Payment With Free Trial

Tagged: coupon codes, free trial

This topic has 4 replies, 3 voices, and was last updated 5 years, 8 months ago by JaredLev.

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March 20, 2019 at 3:56 am #1920

JaredLev
Participant

Hi Stripe,

Thanks again for your support on my last request. I’ve gone ahead and left a 5-star review!

I’m now having a slightly different problem.

For my product subscription, I’d like to have a Free Trial. So far, so good.

However, I’m also seeking to add coupon codes. The problem is:

The receipt for the subscription when using a coupon code returns a negative number. This makes it seem like I owe the customer money!

I’d like to have the coupon code be able to be applied to their first payment, after the free trial, and to be shown differently on the payment receipt so that it doesn’t show a negative number.

Is there any way around this?

Or, if there is another way to simply have the coupon code extend the length of the free trial, that would work too.

Hope this makes sense. Thanks again.

March 20, 2019 at 5:15 am #1921

Admin
Keymaster

Thank you. The wording of the receipt probably needs to be re-worded to make it clear about the coupon application.

We will need to think about this and see what options Stripe offers. Some things are not possible with the Stripe’s subscription API.

March 20, 2019 at 9:39 am #1923
alexanderfoxc
Participant
I think Jared is referring to our plugin’s receipt email and checkout page result info. I have just tested and indeed it shows negative value as it subtracts coupon discount amount from zero (the “price” of trial period) at the end:
```
Product Name: Subs with trial
Quantity: 1
Item Price: $0.00
Coupon "5BUCKSOFF": -$5.00
Subtotal: $5.00
Total Amount: $-5.00
```
We will make it look like Stripe’s original receipt looks, e.g. just put zeroes for everything as a receipt for initial trial “payment”:
```
Trial period for 10 daily for 5 days 1 $0.00 $0.00
Subtotal $0.00
5BUCKSOFF ($5.00 off) $0.00
Amount paid $0.00
```
March 20, 2019 at 10:22 am #1925

alexanderfoxc
Participant

Ok, I have made the changes. Now it displays zero for all values for trial subscription just like it is done in Stripe’s receipt.

Jared, you can test this by getting new testing version from here https://s-plugins.com/testing-version/ and by updating Subs addon to latest version (1.4.6) via WP Dashboard -> Updates. This time it will be there, I promise 😉

March 20, 2019 at 6:37 pm #1926

JaredLev
Participant

Nice, perfect!!!

Receipt for trial period looks great.

Now I haven’t tested this, but ideally I’d like the coupon code to come off the first payment, after, the free trial period.

It might already do this, I’m not sure.

I am going to set up a $10 Subscription Plan with a 1 day interval and a 1 day free trial and use a coupon code to discount 50% off first payment.

So hopefully I’ll see:

first receipt: $0 start free trial, nothing paid
second receipt: $5 paid after free trial over ($5 coming from $10 interval payment being discounted 1x for 50% off coupon)
Third receipt: $10

Hope this makes sense. Again, stripe payments might already be doing this. Thanks for your help, I really appreciate it. Will definitely recommend this service
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