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Hi, I do not see this option – below is what I have Also attached is the screenshot from the client message.
***** I’d love to attach images but your no reply email is bouncing and there doesn’t seem to be an option to attach any file here…
Hi David.
You can configure the plugin to send you email whether there is a critical error during payment process. Go to Stripe Payments -> Settings, Email Settings tab, scroll to “Transaction Error Email Settings” section.
What do you mean by “weird templated message”? Can you provide an example so I can understand what exactly you’re referring to?
Have you emptied the cache after you upgraded the Stripe payments plugin? Please empty your browser cache and the site cache (if you are using a caching plugin).
Your Stripe payments plugin version is v1.8.9 right? You can check the version from the plugins menu in admin interface.
Hey, even after updating to latest version and having custom fields off, I am facing the problem of “You Passed Empty String for ‘Referrer'”. Here’s the link to the payment page, where the problem is occurring: ichallengediabetes.org/asp-products/test-event-sale/
I tried uninstalling and re-installing but did not work.
Please help me out! Thanks!
Hi,
I too can confirm 1.8.9 works! 10 out f 10 for responsiveness, thank you for solving this so fast, top team guys!!We have released a new version (v1.8.9) that fixes the issue. Please update the plugin and empty your browser cache then test the transaction.
The error was caused by a recent change in the Stripe API.
Hi,
I too am having the same issue.
Stripe Plugin 1.8.8
Referer error (in test mode) paying the stripe product, its short code or using aa dynamic shortcode.
Thank you.
Hi,
Thx but the transactions are still not working after turning off Custom Field feature.
I have turned off the Custom Field feature as follows:
– removed the tick from the “Enable for all buttons” in the advanced menu
– “Disabled” the custom filed in the productBut I am still getting the error.
I refreshed the web page before entering CC details – I know it was refreshed because the Custom Field was “Full Name” which used to show on the page with the amount, now “Full Name” does not show after turning off the Custom field feature.
Thank you. Looks like an issue with the custom field feature. We will look into it and release another update.
In the meantime, if you can turn off the custom field feature from the advanced menu, the transactions will go through at least.
If it helps, the product using the shortcode was published on 30 March 2018, and it was working fine right up until yesterday as the last the last payment was 25 May.
Can you please tell me the shortcode you are using to create the payment button? Also share a link to the page where you have the payment button so I can inspect it.
Nope, that version is not working either. I just did a test payment and got the same message. Unfortunately I cannot send a screen-shot to show you as this forum does not allow to attach files, but I can send if you email me.
