Forum Replies Created
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Admin
KeymasterHi,
Thx but the transactions are still not working after turning off Custom Field feature.
I have turned off the Custom Field feature as follows:
– removed the tick from the “Enable for all buttons” in the advanced menu
– “Disabled” the custom filed in the productBut I am still getting the error.
I refreshed the web page before entering CC details – I know it was refreshed because the Custom Field was “Full Name” which used to show on the page with the amount, now “Full Name” does not show after turning off the Custom field feature.
Admin
KeymasterThank you. Looks like an issue with the custom field feature. We will look into it and release another update.
In the meantime, if you can turn off the custom field feature from the advanced menu, the transactions will go through at least.
Admin
KeymasterIf it helps, the product using the shortcode was published on 30 March 2018, and it was working fine right up until yesterday as the last the last payment was 25 May.
Admin
KeymasterShortcode is [asp_product id=”28011″]
Page is – twofishdivers.com/prices/deposit-payments-balances/
Admin
KeymasterCan you please tell me the shortcode you are using to create the payment button? Also share a link to the page where you have the payment button so I can inspect it.
Admin
KeymasterNope, that version is not working either. I just did a test payment and got the same message. Unfortunately I cannot send a screen-shot to show you as this forum does not allow to attach files, but I can send if you email me.
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KeymasterI have updated the plug-in to version 1.8.8, lets hope this sorts out the issue.
Admin
KeymasterI am getting this as well. We are version 1.8.1 and it was working fine until 25 May, now we are getting these error messages.
Admin
KeymasterHello Alexander,
apologies for the late feedback. I’m very happy to let you know that the plugin works wonderfully, now. Thank you for fixing the problem so quickly.
Great support. Thanks.
Gio.May 19, 2018 at 4:18 am in reply to: using tags on stripe-checkout-result page as shortcode arguments #857Admin
KeymasterThanks for the pointer, I got it to work now – your help is greatly appreciated!!
May 19, 2018 at 1:24 am in reply to: using tags on stripe-checkout-result page as shortcode arguments #856Admin
KeymasterYou can’t use the tags that way. Instead use the filter hook of the plugin to get notified when a transaction happens and it is going to show data on the thank you page, then from your custom code handle the license related functionality. Using the hook is the proper way of doing what you are trying to do.
The plugin triggers the following filter hook that you should be able to use. It will pass the transaction data also:
asp_stripe_payments_checkout_page_result
The following documentation has an example of how to use it:
Admin
KeymasterStripe payment gateway doesn’t allow you to do any normal transaction that is less than a $1.
So if you want to offer free downloads, then using a download monitoring type plugin can be helpful. The simple download monitor has the following addon that lets you offer the download in exchange of the email that gets added to your mailchimp list:
In the future, we will look at adding an option that can maybe bypass the stripe checkout if you want to sell a product for free.
Admin
KeymasterDo you mean that you want to charge nothing on the day of the transaction and then charge a recurring amount after X number of days?
or Do you mean that the product is FREE altogether (no charge for it what so ever)? Is it a digital product?
If it is just a free digital download that you want to offer to your visitors, maybe you want to use the following download monitor plugin which allows you to offer digital downloads for free and also track the downloads:
May 18, 2018 at 10:47 am in reply to: How to set-up a one time payment up front plus monthly subscription? #851Admin
KeymasterYes, you are right about the trial period. If you create a trial period then they will ONLY be charged AFTER the trial period is over.
If you create a subscription WITHOUT the trial, then they will be charged today (on the day or the transaction) and then after every billing interval.
May 17, 2018 at 10:04 am in reply to: How to set-up a one time payment up front plus monthly subscription? #847Admin
KeymasterAs far as I know, Stripe doesn’t offer that kind of option in their subscription at the moment.
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