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You are here: Home / Topics / Secure downloads plugin

[Resolved] Secure downloads plugin

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Home › Forums › Stripe Payments Plugin › Secure downloads plugin

  • This topic has 2 replies, 2 voices, and was last updated 4 years, 11 months ago by Dennie.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • July 4, 2020 at 10:13 pm #3037
    Dennie
    Participant

    This plugin has been working but all of sudden new customers are getting this message ‘the download link has expired’.

    My Settings are

    Duration of Download Link 48 hours

    Download Count: 5

    Force File Download

    But customers are getting the ‘the download link has expired’ immediately after buying.

    What could be the problem. Nothing has changed with my plugins

    July 5, 2020 at 11:03 am #3041
    alexanderfoxc
    Participant

    Hi Dennie.

    Are you using any caching plugins on your website? If so, can you try to clear the cache and make a test purshase to see if the issue goes away?

    July 5, 2020 at 9:58 pm #3047
    Dennie
    Participant

    ok thanks

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