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You are here: Home / Topics / How can a customer cancel subscription?

[Resolved] How can a customer cancel subscription?

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Home › Forums › Stripe Payments Plugin › How can a customer cancel subscription?

  • This topic has 1 reply, 2 voices, and was last updated 4 years, 6 months ago by Admin.
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    Posts
  • November 13, 2020 at 10:57 pm #3427
    estripe
    Participant

    How can I add a link or button somewhere for the customers to cancel their subscription whenever they want, instead of contacting me to do it?

    Is there shortcode, link, or Add-on for it?

    November 13, 2020 at 11:30 pm #3428
    Admin
    Keymaster

    Fully read the following documentation which should be helpful for you:

    Canceling a Stripe Subscription

    You can add an email merge tag that will add a “cancellation link” in the sale notification email (when they do the transaction). The customers can use that cancellation link to unsubscribe when they want (without contacting you).

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