“Error! Page load signature check failed.” Error message on Payment Popup

[[email protected]]

Hello,

I’ve owned the Stripe Payments Subscriptions Addon plugin for years, and it normally works great.

When trying to pay, customers get the error message “Error! Page load signature check failed.”

[removed sensitive info]

I tried troubleshooting the issue by checking the plugin settings. I noticed that Webhooks were missing. I regenerated them, tested the payment, but the issue remains.

I removed the WP Rocket plugin.

There was a new WordPress Core version, and I rolled this back to the previous version. This didn’t help either.

Any help with this issue would be greatly appreciated!

Thanks, Mike.

[Admin]

This happens when there is database caching on the site/server.

Impact of Caching on E-Commerce Sites

You can go to the Settings option in the “advanced settings” menu of the plugin and then check the “Disable Page Load Signature Check” field and save it.

I have also replied to your email ticket so we will communicate via the email.

[Author]

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