Couldn't find the original subscription

[Tuner]

Hi
i’m receiving several messages like this one:

Logged On: 11/05/2020 16:13:34
Couldn’t find the original subscription.
————-

Does it means that the subscriptions will not work?
Please note that i started using Stripe yesterday and 3 subscriptions were activated

Thanks

[alexanderfoxc]

Hi.

Where do you see this message? I don’t believe it’s produced by core plugin or Subscriptions add-on.

[Tuner]

it’s an email…

`

[alexanderfoxc]

Definitely it’s not coming from our plugins.

Do you have any other Stripe-enabled plugins or themes installed?

[Tuner]

I use “Learndash”, the theme is “Edubin”…
the question is: i made a button for a subscription that is not related to Learndash, if the problem is Learndash the subscription that i made (not in Learndash but with your plugin) will work? The first payment was ok…

[alexanderfoxc]

I have no experience with Learndash, but I think it just warns you that some subscription was created (by our plugin), but it doesn’t know where it comes from. E.g. it won’t pick it up as payment for courses.

Subscriptions created by our plugin should be working fine standalone.

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