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You are here: Home / Topics / Convertkit Addon

[Support request] Convertkit Addon

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Home › Forums › Stripe Payments Plugin › Convertkit Addon

Tagged: convertkit

  • This topic has 2 replies, 2 voices, and was last updated 4 years, 4 months ago by NicolaLiggins.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 21, 2021 at 3:42 pm #3546
    NicolaLiggins
    Participant

    I have correctly integrated convertkit

    i have created the product and have linked it to a ‘sequence’ name in convertkit with the same name

    To do this though i had to create all of the following: list/tag/automation/sequence which I have given all the same name

    I have run test transactions and they are not being added anywhere in convertkit

    Can anyone throw any light on this for me please.

    Many thanks

    Nicki

    January 22, 2021 at 1:08 am #3548
    Admin
    Keymaster

    Enable the debug logging feature then do a test run. Then the log file will contain info that should be helpful (it will show us if the API call to Convertkit is failing from your site or not):

    Using the Debug Log to Solve Transaction Related Issues on a Site

    January 22, 2021 at 12:02 pm #3549
    NicolaLiggins
    Participant

    Hello, thank you, I had already got the debug option activated and it shows that it’s all successful but there is definitely not anything showing in convertkit

    [01/21/2021 3:19:48 PM] – Payment processing started.
    [01/21/2021 3:19:48 PM] – Got product ID: 2071
    [01/21/2021 3:19:48 PM] – Firing asp_ng_process_ipn_product_item_override filter.
    [01/21/2021 3:19:48 PM] – Firing asp_ng_process_ipn_payment_data_item_override filter.
    [01/21/2021 3:19:48 PM] – The transaction ID of this notification is: ch_1IC4wnJaKyqRhCpBNdAFd66C
    [01/21/2021 3:19:48 PM] – Constructing checkout result and order data.
    [01/21/2021 3:19:48 PM] – Firing asp_ng_payment_completed filter.
    [01/21/2021 3:19:48 PM] – Firing asp_ng_payment_completed_update_pi filter.
    [01/21/2021 3:19:49 PM] – Firing asp_stripe_payment_completed action.
    [01/21/2021 3:19:49 PM] – [ConvertKit] Starting ConvertKit signup process.
    [01/21/2021 3:19:49 PM] – [ConvertKit] ConvertKit sequence name for this product: The Evolution Bundle Purchasers
    [01/21/2021 3:19:49 PM] – [ConvertKit] Found a match for the sequence name on ConvertKit. Sequence ID :787538
    [01/21/2021 3:19:50 PM] – [ConvertKit] Succesfully added user to sequence.
    [01/21/2021 3:19:50 PM] – Notification email sent to buyer: [email protected], from email address used: Charlotte Pridmore <[email protected]>
    [01/21/2021 3:19:50 PM] – Notification email sent to seller: [email protected], from email address used: Charlotte Pridmore <[email protected]>
    [01/21/2021 3:19:50 PM] – Payment has been processed successfully.
    [01/21/2021 3:19:50 PM] – Redirecting to results page “https://charlottepridmore.com/the-evolution-bundle-thank-you/&#8221;

    screenshot from convertkit

    https://www.dropbox.com/s/m5rwea2253glfbv/Screenshot%202021-01-22%20at%2011.57.33.png?dl=0

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