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You are here: Home / Topics / Auto-Renew subscription action/hook/callback?

[Support request] Auto-Renew subscription action/hook/callback?

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Home › Forums › Stripe Payments Plugin › Auto-Renew subscription action/hook/callback?

  • This topic has 3 replies, 2 voices, and was last updated 3 weeks, 3 days ago by mariuselz.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • May 3, 2025 at 7:09 pm #5487
    mariuselz
    Participant

    Hello,

    Is there a callback for when a subscription is auto-renewed in Stripe?
    I am having an issue that my users in DB are not updated with the new freshly renewed subscription details (for example the new expire date – which I need to know in my App)

    Action “asp_stripe_payment_completed” does not seem to be called.
    Currently I need to renew/updated the subscriptions manually in my DB.

    Any ideas? Thank you very much!

    Best,
    Marius

    May 4, 2025 at 4:52 am #5492
    Admin
    Keymaster

    For the Stripe subscription charges (the recurring charges), there is an action hook for it. See the following section of our documentation:

    Stripe Payments Plugin – Action Hooks Reference

    May 4, 2025 at 10:36 am #5494
    mariuselz
    Participant

    Hello,

    Thank you for your reply!
    I am using the “asp_stripe_payment_completed” action/hook and it’s working for the first time an user purchases a subscription. But it seems when the subscription is renewed, the hook is not triggered as my DB is not updating. Is this action supposed to be triggered on renewal as well?

    I will try to simulate a subscription renewal and retest my code meanwhile.

    Best,
    Marius

    May 4, 2025 at 1:16 pm #5495
    mariuselz
    Participant

    I’ve managed to do this using Stripe Webhooks and written my own webhook handler in my API. I’d say this is the best/cleanest method. I’m thinking of also moving the “asp_stripe_payment_completed” action I have in WP to Stripe Webhooks.

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