ASP Timeout ERR504 on subscription.

[stevemorel]

Hello,

I just renewed my Stripe Subscription plugin.
I updated my key, and now when someone is making a subscription my website is on timeout for around 10 15 seconds and the subscription form give back a asp timeout error 504.
However the subscription seems to work, the transaction is made on the client side and I recieve the money on stripe as well.
Once the website exit its “timeout” state the subscription is “ACTIVE” in the subscription panel of the plugin.

The client or I don’t receive the confirmation email of the successful subscription…

Anyone as an idea?
(nb: the single (simple) payment works fine (email is sent, confirmation page is shown)

[alexanderfoxc]

Hi Steve.

Please enable debug log on Stripe Payments settings page.
Then create a new TEST mode subscription plan, create a product and set this test subscription for the product. Then make a test payment using following test CC:

4242 4242 4242 4242
11/22
123

Let me know if there is anything shows up in debug log.

[stevemorel]

On the Stripe side everything is fine as the subscription was made successfully…
On my website once the subscription was “made” then no mail was sent and the website went in a loop (timeout err 504) for around 10-15second then it went back to normal…

I created a Subscription plan in “test mode” but I don’t get the shortcode to put it in a page; how do I put it in a page?
I’ll try to create a new one ^^;

[stevemorel]

so I included the test subscription in a product, then added the product on the page.
Then I tested and it all went well… oO
But I had two person make a subscription and both add an asp timeout error 🙁

[Author]

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