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Reply To: Payments are not processed correctly

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Home › Forums › Stripe Payments Plugin › Payments are not processed correctly › Reply To: Payments are not processed correctly

April 1, 2021 at 5:16 am #3826

Zaky
Participant

Hi Alexander,

Sadly, we still face the same issues. And I have no idea why the session coockies would be deleted. I don’t think that customers are clearing coockies themselves or are using private browser sessions during payments. I would expect that for 1 or 2 % of the payments, but not for more than 70% of the payments.

Any other ideas? The wp instance is a scratch installation without any extra plugins. It uses currently only the stripe plugins and the post-smtp plugin. It runs the latest version of wordpress and pho 7.4. (Tried php 8 as well, but same problem)

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