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Reply To: Subscriptions were supposed to stop after 3 payments and didn't stop

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Home › Forums › Stripe Payments Plugin › Subscriptions were supposed to stop after 3 payments and didn't stop › Reply To: Subscriptions were supposed to stop after 3 payments and didn't stop

August 29, 2020 at 1:59 pm #3200

Startpoint2020
Participant

Thank you. I don’t think I changed API Keys or Signing Secrets. However, it is entirely possible that I created the Webhooks on Stripe rather than using the button in the plugin. I don’t recall for sure because it’s been awhile since I set this up, but as I have experience creating webhooks in Stripe for other things (that don’t have such a button) it’s very possible I did it that way.

We are migrating the site to a new server next week. I think I will complete that move before doing the further testing you’ve suggested as then I can also make sure everything is working well on the new server.

If we can keep this topic open for now, I should be able to get back in a week or so with the (hopefully successful) outcome!

Thank you again. Your support has been really good!

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