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Reply To: Subscriptions were supposed to stop after 3 payments and didn't stop

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Home › Forums › Stripe Payments Plugin › Subscriptions were supposed to stop after 3 payments and didn't stop › Reply To: Subscriptions were supposed to stop after 3 payments and didn't stop

August 25, 2020 at 3:38 pm #3180

Startpoint2020
Participant

We do have Wordfence, so I deactivated that and tested the webhook again, but still nothing showed up in the debug log.

I also checked the raw access server logs. I searched the logs for Stripe and the only hit was a GET line for a dashboard image. No POST lines for Stripe came up.

Does that mean the host (in this case, it’s Bluehost) is blocking it?

However, the log is only for the last 3 hours and doesn’t update instantly, so maybe I need to check it again in a little while to see if it recorded anything about my webhook test from this morning?

Or should I just contact Bluehost and ask them directly whether requests from Stripe are getting blocked? (Maybe you could tell me exactly what I need to ask.)

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