Auto-Renew subscription action/hook/callback?

This topic has 3 replies, 2 voices, and was last updated 1 day, 18 hours ago by mariuselz.

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May 3, 2025 at 7:09 pm #5487

mariuselz
Participant

Hello,

Is there a callback for when a subscription is auto-renewed in Stripe?
I am having an issue that my users in DB are not updated with the new freshly renewed subscription details (for example the new expire date – which I need to know in my App)

Action “asp_stripe_payment_completed” does not seem to be called.
Currently I need to renew/updated the subscriptions manually in my DB.

Any ideas? Thank you very much!

Best,
Marius

May 4, 2025 at 4:52 am #5492

Admin
Keymaster

For the Stripe subscription charges (the recurring charges), there is an action hook for it. See the following section of our documentation:

Stripe Payments Plugin – Action Hooks Reference

May 4, 2025 at 10:36 am #5494

mariuselz
Participant

Hello,

Thank you for your reply!
I am using the “asp_stripe_payment_completed” action/hook and it’s working for the first time an user purchases a subscription. But it seems when the subscription is renewed, the hook is not triggered as my DB is not updating. Is this action supposed to be triggered on renewal as well?

I will try to simulate a subscription renewal and retest my code meanwhile.

Best,
Marius

May 4, 2025 at 1:16 pm #5495

mariuselz
Participant

I’ve managed to do this using Stripe Webhooks and written my own webhook handler in my API. I’d say this is the best/cleanest method. I’m thinking of also moving the “asp_stripe_payment_completed” action I have in WP to Stripe Webhooks.
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