Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

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[Support request] payment_intent_unexpected_state

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  • June 3, 2022 at 7:59 pm #4580
    seny1975
    Participant

    Hello,

    I have an error for two users that are attempting to use ClearPay.

    Error message
    “message”: “You cannot confirm this PaymentIntent because it’s missing a payment method. To confirm the PaymentIntent with cus_LoJ8m6ddH31zVN, specify a payment method attached to this customer along with the customer ID.”
    “type”: “invalid_request_error”

    I see a similar issue here: https://wordpress.org/support/topic/payement-error-payment_intent_unexpected_state/

    I followed the advise and have updated the plugin, Disable 3D Secure Iframe and enabled debug log.

    I can attach the log from the plugin as well as the log from Stripe.

    Would appreciate any help.

    Marcus

    June 3, 2022 at 8:15 pm #4582
    seny1975
    Participant

    Log files: https://www.dropbox.com/s/kp5m2o6mxbd1fxz/Logs.zip?dl=0

    Thank you.

    June 4, 2022 at 5:28 am #4583
    Admin
    Keymaster

    This is only happening with Afterpay Clearpay payment option correct?

    It is a conflict related issue. So I will need to check more setup specific data for that Afterpay addon to see if it can give me any clues as to what kind of conflict is happening on this site. I will send you an email.

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