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Stripe payment plugins for your WordPress site

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[Resolved] Caught Exception: SyntaxError: Unexpected token < in JSON at position 0

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Home › Forums › Stripe Payments Plugin › Caught Exception: SyntaxError: Unexpected token < in JSON at position 0

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  • April 28, 2021 at 3:27 pm #3935
    jstahler
    Participant

    We are just recently getting a ‘Caught Exception: SyntaxError: Unexpected token < in JSON at position 0’ error when processing a credit card transaction. The dialog has the spinning ball icon but the transaction is never processed or the dialog dismissed.

    We’ve removed all plugins except the Stripe Payments Plugin and WP eMember and still have this problem. Both plugins are up to date (v2.0.44 and v10.2.6). Running WP 5.71 and PHP 7.4.15

    Any ideas?

    April 29, 2021 at 4:15 am #3941
    Admin
    Keymaster

    Post a URL where I can go and see this using my browser (to see if I can get any clues).

    Also, do the following to see if there is additional info in the debug log file (that can be helpful to get some clues):

    Using the Debug Log to Solve Transaction Related Issues on a Site

    April 29, 2021 at 4:41 pm #3947
    jstahler
    Participant

    Thanks, Admin. We have resolved the problem. There was an unrelated and unreported error in our functions.php file that appears to have triggered the issue.

    Thank you for your prompt assistance.

    John

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