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Hello,
I just renewed my Stripe Subscription plugin.
I updated my key, and now when someone is making a subscription my website is on timeout for around 10 15 seconds and the subscription form give back a asp timeout error 504.
However the subscription seems to work, the transaction is made on the client side and I recieve the money on stripe as well.
Once the website exit its “timeout” state the subscription is “ACTIVE” in the subscription panel of the plugin.The client or I don’t receive the confirmation email of the successful subscription…
Anyone as an idea?
(nb: the single (simple) payment works fine (email is sent, confirmation page is shown)Hi Steve.
Please enable debug log on Stripe Payments settings page.
Then create a new TEST mode subscription plan, create a product and set this test subscription for the product. Then make a test payment using following test CC:4242 4242 4242 4242
11/22
123Let me know if there is anything shows up in debug log.
On the Stripe side everything is fine as the subscription was made successfully…
On my website once the subscription was “made” then no mail was sent and the website went in a loop (timeout err 504) for around 10-15second then it went back to normal…I created a Subscription plan in “test mode” but I don’t get the shortcode to put it in a page; how do I put it in a page?
I’ll try to create a new one ^^;
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