Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

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[Resolved] Buyer email only sending text not visual setting

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  • May 14, 2020 at 8:02 pm #2935
    [email protected]
    Participant

    Hello from Ireland!

    Having issues with an addon for stripe payment – Stripe Payments Post Payment Actions Addon- sending text buyer emails instead of visual see below


    <p style=”text-align: center;”>Thank you for purchasing the Moon Mná Self Ceremony.</p>
    <p style=”text-align: center;”>You will have access to this until the 31st of June, please retain this email for access to your Ceremony which can be found below.</p>

    Addon setting for this is set for VISUAL Buyer email but this happens. In the general free plugin the email buyer setting will not save in Visual setting – always stays in TEXT despite trying to save in Visual, so this may be the issue. I am unable to save it in Visual no matter what I do but with the Addon the Buyer Email is saving in Visual but receiving the above text info.

    Can you please advise me what to do asap as I am unable to sell product with the text email going to people.

    Thank you

    May 15, 2020 at 1:45 am #2937
    Admin
    Keymaster

    I think you are wanting to do HTML emails. Saving it in “Text” mode is fine. The main settings field to check for HTML email is the following one:

    
Buyer Email Content Type

    Do you have the above field set to “HTML” from the dropdown?

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