• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

  • Home
  • Documentation
  • Addons
  • Login
    • Sign In
    • Edit Profile
    • Terms & Conditions
    • My Downloads
    • License Key
  • Support
    • Support Forum
    • Forum Search
    • Forum Login
    • Forum Registration
    • Email Support for Customers
  • Contact Us
  • Show Search
Hide Search
You are here: Home / Replies /

Reply To: "Orders" in WordPress don't match orders logged on Stripe

· ·

Home › Forums › Stripe Payments Plugin › "Orders" in WordPress don't match orders logged on Stripe › Reply To: "Orders" in WordPress don't match orders logged on Stripe

January 2, 2020 at 11:05 pm #2573
Admin
Keymaster

This is a little bit weird. Did you do some Sandbox testing by any chance?

Are all the Stripe plugins and addons updated to the latest?

Lets enable the debug logging so we can see what exactly it is doing.

Using the Debug Log to Solve Transaction Related Issues on a Site

After every transaction, can you please check the log file and match the orders in the orders menu to make sure all matches? If you find one is not going to the orders menu, please let us know so we can read the log file and see what is going on.

Primary Sidebar

Featured Addons and Extensions

  • Subscription Payments Addon
  • Additional Custom Fields
  • Secure Downloads Addon
  • Apple Pay, Google Pay, Afterpay

Addon Bundle

Stripe Payments Addon Bundle

A Simple & Lightweight Plugin

Our Philosophy with the Plugin

Support Links

  • Support Forum
  • Support Contact

Search

Copyright © 2025 | Stripe Plugins | A member of the Tips and Tricks HQ family.