• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

  • Home
  • Documentation
  • Addons
  • Login
    • Sign In
    • Edit Profile
    • Terms & Conditions
    • My Downloads
    • License Key
  • Support
    • Support Forum
    • Forum Search
    • Forum Login
    • Forum Registration
    • Email Support for Customers
  • Contact Us
  • Show Search
Hide Search
You are here: Home / Replies /

Reply To: Stripe Payment Add-ons causing Gateway timeouts

· ·

Home › Forums › Stripe Payments Plugin › Stripe Payment Add-ons causing Gateway timeouts › Reply To: Stripe Payment Add-ons causing Gateway timeouts

December 22, 2019 at 11:06 am #2552
giraffe
Participant

Thank you. I’ve installed the test update and tested it several times. It seems to have stopped the Gateway timeouts. So many thanks for giving it your prompt attention.

I’ve opened a ticket with my host siteground and they gave me this reply:
—–

I would like to clarify that you can see the opened, by default, ports here:

https://www.siteground.com/kb/which_ports_are_open_on_siteground_shared_servers/

If any plugin is trying to make an outgoing connection via a specific hostname and port, please, let us know of the hostname and port so we can check if it is blocked.

I am afraid that without the hostname and port number provided by you, we won’t be able to confirm whether the connection is blocked or not.
—-

Let me know if you want me to take this further with siteground.

many thanks again.

Primary Sidebar

Featured Addons and Extensions

  • Subscription Payments Addon
  • Additional Custom Fields
  • Secure Downloads Addon
  • Apple Pay, Google Pay, Afterpay

Addon Bundle

Stripe Payments Addon Bundle

A Simple & Lightweight Plugin

Our Philosophy with the Plugin

Support Links

  • Support Forum
  • Support Contact

Search

Copyright © 2025 | Stripe Plugins | A member of the Tips and Tricks HQ family.